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Lead Sales Associate (Full-Time)

Posted: 11/11/2022

Bloomington, MN

Salary Range:$14.7500 Hourly Onwards

The Arc Minnesota wants you!  We are seeking someone who is connected and engaged in their community and enjoys building relationships with people of all backgrounds and experiences.

¡The Arc Minnesota lo está buscando!  Buscamos una persona vinculada y comprometida con su comunidad, que disfrute de crear vínculos con personas de contextos sociales y experiencias diversos.  

Arc Minnesota xav tau koj!   Peb tab tom nrhiav qee tus neeg tuas tau sib txuas thiab sib koom hauv lawv lub zej zog thiab txaus siab los tsim cov kev sib raug zoo nrog cov pej xeem ntawm txhua cov keeb kwm thiab cov kev paub dhau los.

Arc Minnesota ayaa kuu baahan!  Waxaan raadineynaa qof ku xiran oo ku hawlan beeshooda oo ku raaxeysta dhisidda xiriirrada dadka asalkoodu yahay iyo waayo aragnimada oo dhan.

Organization & Position Summary:

The Arc Minnesota promotes and protects the human rights of people with intellectual and developmental disabilities, actively supporting them and their families in a lifetime of full inclusion and participation in their communities. The Arc pursues lasting community change and connections that support people with intellectual and developmental disabilities and their families in creating a good life.

Be a Villager! For more than 30 years, thanks to shoppers, donors, and the team of staff & volunteers, Arc’s Value Village has provided funding for The Arc Minnesota programs and services, benefiting people with intellectual and developmental disabilities and their families. Our helpful staff is trained to provide excellent customer service in a fun, friendly, and clean shopping environment.

This position is responsible for ensuring that all Guests (shoppers, donors, and volunteers) receive exceptional guest service. Leads and provides service, planning, direction and support to the point of sale and sales floor area.

Compensation & Benefits:  

  • Generous time off policies such as sick time and floating holiday time, for full-time AND part-time team members 
  • Flexible schedules, because we understand the importance of your life OUTSIDE of the workplace 
  • Varied work responsibilities & development opportunities to GROW your career  
  • Wages STARTING at $14.75/hour
  • The Arc of Minnesota proudly offers benefit options to employees working full-time AND part-time
  • The opportunity to make a difference in YOUR community & and in the lives of Minnesotans experiencing Intellectual and Development Disabilities  

Major Responsibilities:

  • Trains and coaches’ employees in and models established Guest Service Standards for shoppers, donors, and volunteers
  • Leads and monitors point of sale (cash register) operations and responds to employee and guest (shoppers, volunteers, and donors) needs efficiently and appropriately
  • Leads and coaches team members to meets established goals for Rewards card members and Round Up programs
  • Provides input to management, documenting store situations and staff/volunteer issues
  • Handles additional tasks in pricing and specialty departments as appropriate
  • Ensures employee and volunteer compliance regarding merchandise policies
  • Trains and coaches employees and volunteers on sales floor and stocking standards.
  • Provides leadership assistance for challenging (guest, loss prevention) situations as needed
  • Responsible to monitor activity on sales floor and maintain safe sales floor conditions 
  • Acts as a host maintaining friendly, positive and successful working relationships with all volunteers
  • Responsible to help train and work with volunteers (individuals and groups)
  • Provides work directions and redirects volunteers as needed; provides positive reinforcement
  • Participates as part of Value Village team placing priority on teamwork and positive attitude


  • High School Diploma or GED Certificate preferred
  • 2-3 Years Sales Associate/Point-Of-Sale/Cash Register experience preferred
  • Able to effectively communicate with all guests (shoppers, donors, and volunteers)
  • Able to lift boxes and bags that weigh 30 – 50 lbs
  • Able to bend, stoop, stand and walk continuously throughout assigned work shift
  • Able to work varied hours/days as business dictates



The above is intended to describe the general content & requirements for this position.  This job posting should not be construed as an exhaustive statement of duties, responsibilities, or requirements.


The Arc Minnesota is proud to be an AA/EEO employer